Compliance and quality

Track rep compliance and pipeline hygiene.

Quality scores, appointment outcomes, pre-call prep, pipeline issues, and activity metrics in one operations view.

Why teams need this

The problems this app solves.

Compliance checks happen manually or not at all.

Pipeline hygiene issues pile up until deals are lost.

There is no consolidated view of appointment show rates and outcomes.

Managers cannot see pre-call and post-call behavior at scale.

What's included

Overall quality score with rank badges (Rookie, Pro, Elite, Champion).

Appointment analytics: show rate, close rate, no-show rate, cancellations.

Pre-call preparation tracking: message count, prep pass rate.

Pipeline health: overdue tasks, unassigned opportunities, stale deals.

QC DashboardRep compliance

Quality score82%

Show rate76%

Close rate34%

Pipeline issues7

Compliance ChecksPro

Pre-call preparation92%

Post-call actions completed88%

Pipeline updated within 24h71%

Implementation

Connect GHL and configure webhook sync for opportunities, tasks, and appointments.

Define compliance check criteria and scoring thresholds.

Set up Slack notifications for QC reports.

What changes after launch

Automated compliance tracking instead of manual spot-checks.

Fewer lost deals from pipeline hygiene issues.

Clear accountability for pre-call and post-call behavior.

Who this is for

Operations managers and team leads running quality control for sales teams on GHL

Investment

Custom pricing based on team size and GHL integration

Catch compliance issues and pipeline problems before they cost revenue.